Security & Privacy Policy
Our Commitment To Your Security & Privacy
TingaTinga Clothing Company would like to thank you for your patronage. Here at TingaTinga, protecting your security and privacy is of our utmost importance. In order to make your shopping experience a seamless and pleasurable one, we do collect certain customer information that allows us to enhance our website and to communicate with our customers about our products, services, promotions and offerings. TingaTinga does not sell, rent or share your information with third parties except to the extent necessary to complete and deliver an order. Any and all information submitted to TingaTinga via email, our online store, our website, postal mail, telephone or any other form of communication will be managed, archived and handled responsibly with our customers best interests a priority. As stated in this policy, we may however share your information with future affiliates of TingaTinga or in the event of an acquisition by another company, this information is transferable. Please read the section below on how the information you submit to us may be used.
What Information Do You Collect & How Do You Use It?
When you make a purchase on our online store or register an account, the information that you voluntarily submit to us which includes, but is not limited to your name, address, telephone number, email address and credit card information is collected and used as necessary to complete your order. In addition, we also collect automatic information that is electronically provided by accessing our website. This information includes, but is not limited to Internet Protocol (IP) address (used to connect your computer to the internet), browser type and version that you use, operating system and platform, email address, password, purchase history and any other electronic information that helps us to improve the navigation and functionality of our website. TingaTinga also adopts and encourages the use of internet cookies. Cookies are alphanumeric identifiers that may be transferred to your computers hard drive through your web browser. Cookies give our systems the ability to recognize your browser when you visit our site. This gives you the benefit of taking full advantage of the features available on our online store such as not having to do a "full" login process when you visit our website. Our systems will "pre fill" the non secured information required to log on and all you have to do is provide the "secured" information such as, but not limited to passwords and credit card information. If you prefer not to take advantage of this feature, the help section of most web browsers will assist you in "disabling" the ability to accept cookies. Some of this information may be shared with third parties such as shippers, mail carriers, couriers or delivery companies as deemed necessary to get the product you order delivered to your doorstep. In addition, if you send us correspondence via surface mail, airmail, email or communicate with us via telephone, text messages, SMS or any other electronic means, the information you provide to us to satisfy the purpose of your call is sorted and archived accordingly. TingaTinga also collects and stores information provided by our customers about other customers. This takes place when and if a customer sends a gift to a friend or sends a link through our "Tell A Friend" service. TingaTinga has taken drastic measures to ensure that this information is safeguarded and SECURE to the highest extent possible, by enforcing electronic, physical and legal means. If you provide your mailing or email address, you may occasionally receive new information about our products and services, sales and promotions, or requests for feedback on how we can improve our products to better suit your needs. If you do not wish to receive such mailings or communication, please send an email to Customercare@TingaTinga.Com or write to us at:
- TingaTinga Clothing Company
- 601 Van Ness Ave Suite E3-425
- San Francisco, CA. 94102.
Security
At TingaTinga, the security of the information you provide to us is of paramount importance. When you shop at our online store, the security provided to your information is higher and greater than what you get when you shop at a physical store. We have stringent security measures in place to make sure that the information provided to us is processed confidentially, responsibly, securely and accurately. Our online store uses Secure Sockets Layer (SSL,) which encrypts the information you provide to us such as, but not limited to credit card numbers and address information. It is important that you take measures to safeguard your password and access to your computer by unauthorized persons. Please note that emails sent to TingaTinga are NOT encrypted and therefore any information contained is sent in its current format. Please do not send sensitive information such as names, addresses or credit card information to us using this means of communication. If for any reason, you still feel uncomfortable with submitting your information over the internet, or if you feel more comfortable submitting your order by phone, please feel free to call us at (415) 823-9750. We will be happy to take and process your order over the phone.